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How gawang89 Handles Your Personal Data

This Privacy Policy sets out exactly what data gawang89 collects when you create an account, make a deposit via DANA, OVO or GoPay, or contact our support team.

Account data collected at registrationWallet data: DANA, OVO, GoPaySession and device activityYour right to access or delete dataSupport contact for data requests
gawang89 How gawang89 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the data we hold on your account, request a correction or ask us to delete specific records, our support team handles these requests directly. You can reach us through live chat inside the platform, by email, or via our help desk form. We aim to acknowledge data requests within one business day and resolve them as quickly as the verification process allows.

Team online

Live Chat

Open the chat widget inside your account dashboard. Raise a data request and our team will verify your identity before proceeding with any change or deletion.

Email Support

Send your data request to our support email with your registered account details. Include the wallet type you use — DANA, OVO or GoPay — to speed up account matching.

Help Desk Form

Fill in the help desk form on the contact page. Select the privacy category, describe your request clearly, and we will follow up with a reference number for tracking.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply SSL encryption to all data moving between your device and our servers. Account login uses OTP verification sent to your registered phone number, so even if your password is exposed, your account stays locked without that second step. Cookies on the platform track your session state and preferences — not your financial details. You can manage cookie preferences through your browser settings at any time.

SSL Encryption

Every connection between your device and our platform is encrypted. Your account credentials, wallet data and session activity travel over a secured channel at all times.

OTP Account Access

Login requires an OTP sent to your phone. This step means a password alone is not enough to access your account, which reduces the risk from credential leaks.

Cookie Controls

We use session cookies to keep you logged in and remember your preferences. No financial data is stored in cookies. You can clear or block them via your browser settings without losing your account.

Data Retention Policy

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold at any time.

Frequently Asked Questions About Your Privacy

These are the questions we get most often about how gawang89 manages your personal data, your wallet information and your rights as an account holder. If your question is not covered here, our support team can address it directly through live chat or email.

We collect your name, email address, phone number and the payment method you link — DANA, OVO or GoPay. We do not collect your wallet PIN or bank password at any point.

We only share data with payment processors needed to complete your DANA, OVO or GoPay transactions. We do not sell your data or share it with advertisers or unrelated third parties.

Contact us via live chat or email with your registered account details. We will verify your identity and provide a summary of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through our support channels. We will remove your data where permitted, noting that some transaction records may be retained as required by applicable rules.

Cookies keep your session active and remember your preferences. They do not store financial data. You can clear or block cookies through your browser settings without affecting your account access.

Wallet identifiers used to process deposits and withdrawals are stored with SSL encryption. Your wallet PIN and app password are never transmitted to or stored on our servers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.